WEBSITE SUPPORT & CARE
Web Maintenance Plans
Take care of your business. Leave your website’s wellness to us.
IT’S A FACT: Your WordPress website requires some professional attention and care from time-to-time (just like your car).
We like to think of this plan as feeling like you’ve got an extra team member around. Feel supported not only during panic situations—like you accidentally erase your homepage, but for the small things too.
With our Web Maintenance Plans, you can rest easy knowing that your website’s wellness is in good hands.
01. The Why
Web maintenance explained
Proper web maintenance is like insurance for your website—without it, you leave yourself exposed to potentially costly problems that can jeopardize your business. With a small investment now, you can avoid major headaches down the road.
With our Web Maintenance Plan, you get that extra team member for a small fraction of the price.
You not only benefit from around-the-clock support, you get an amazing $35 off on our hourly agency rate for content edits as your website grows with you.
02. The Full Package
Benefits of a plan
Premium Hosting
We provide premium hosting on our dedicated servers for optimal performance.
Domain, SSL & Professional Email
Annual domain & SSL renewal includes plus professional emails
Discounted Hourly Support
Our hourly rate goes from $80 to $55/hr for design updates & content changes.
Divi Theme License
You have access to our lifetime Divi theme license ($350 value), the most powerful WP theme.
Multiple Premium Plugins
We provide premium plugins that we paid for and give you our license to.
Assistance if your website goes offline
A lifeline in case you accidentally break or erase a page or knock your website offline.
Regular Backups
Scheduled backups copies of your website for a rainy day.
Updates and optimization
Behind-the-scenes peak of all theme, plugin & core WP updates
Monthly Health Report
Expert insights on the state of your site each month.
Performance Enhancments
Optimize database to boost performance + contact form testing.
Malware Monitoring
Monthly scans to protect your site from vulnerabilities & malware.
Uptime Monitor
Premium tool to monitor your site and notify us in real time if it goes down.
03. How it Works
Select your plan
Save more than 15% off or 2 months free on annual plans.
$499/year
Essential
Perfect for small websites or solopreneurs starting out.- Premium hosting
- 2 Professional emails
- Domain & SSL renewal
- Monthly backups
- Plugins, theme & WP updates
- Discounted hourly rate
- Uptime Monitor
- Priority support
- Monthly Reports
- Annual strategy call
$999/year
Growth
For small businesses, studios & marketing websites.- Premium hosting
- 5 Professional emails
- Domain & SSL renewal
- Weekly backups
- Plugins, theme & WP updates
- Discounted hourly rate
- Uptime Monitor
- Priority support
- Monthly Reports
- Quarterly strategy call
- SEO Keyword Monitoring
$1799/year
Enterprise
For mid-size businesses & E-commerce websites.- Premium hosting
- 10 Professional emails
- Domain & SSL renewal
- Daily backups
- Plugins, theme & WP updates
- Discounted hourly rate
- Uptime Monitor
- Priority support
- Monthly Reports
- Quarterly strategy call
- SEO Keyword Monitoring
- Heatmap & Click Behavior Analysis
CANCELATION POLICY: If you choose to cancel you just have to notify us one week before your next billing date.
Feel free to email us with any questions at [email protected].
Ready to have your website hosted & maintained by professionals?
IT’S A NO BRAINER!
Keep your website running smoothly
Correct issues before they become major problems
Rely on expert support 24/7
Enjoy discounted rates for design changes and content edits
04. FAQs
Your questions answered
What are the benefits of a Web Maintenance Plan?
Web Maintenance is like insurance for your site, covering you against any potential issues and preventing downtime. This ensures your site and your business can run smoothly. But our plans go even further, giving you an extra team member for continued support, and great discounts on design and content changes as you grow your website over time.
What does a website health report include?
Each month, you will receive a website health report that includes a summary of all updates and backups, data on performance and web traffic, scans for malware or malicious content, etc. Our clients find this super helpful to understand what’s going on behind the scenes.
Do I need to sign up right now or can I wait?
You can sign up whenever you want, though we strongly recommend doing so right at launch to ensure your site is problem-free from day one. However, if you choose to wait more than six months, there will be a $99 start-up fee so we can learn the layout, fix any incoming issues and get up to speed.
Do you bill for additional website edits seperately?
Yes, if you have requests to change or update your website content, we will bill you separately at an hourly rate which you should receive an invoice for at the end of the month. With our plan, you will receive a $35 discount any of this work—from $80/hr down to $55/hr—that’s huge!
What if I built the site myself or through another designer?
We are happy to provide all the same services for sites not built by us. However, there will be a $99 start-up fee so we can learn the layout, fix any incoming issues and get up to speed.
Is there a setup fee?
If we have recently built your website there is no start-up fee for our Web Maintenance Plan. But, if your website is more than six months old, or if it was built by someone other than Good Karma Works, there will be a $99 start-up fee so we can learn the layout, fix any incoming issues and get up to speed.
How can I cancel my plan?
Your Web Maintenance Plan will be set up as a recurring payment with automatic renewal. If you should ever choose to cancel, just notify us one week before the next billing date. There is no minimum commitment so you can cancel at anytime.
Can I switch from monthly to an annual plan?
Yes! You are free to start out on our monthly plan and the if it makes sense for your business, you can switch to an annual plan at anytime upon request.